Shipping policy

Thank you for choosing Steven Land for your men's fashion needs.

 To ensure clarity and transparency in our shipping process, please review our shipping policy below.

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing may take longer during peak seasons or holidays.

2. Cut-Off Time for Same-Day Shipping:

  • To qualify for same-day shipping, orders must be placed before 11:00 AM local time (EST) on business days. Orders placed after this time will be processed on the following business day.

3. Shipping Methods and Times:

  • We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and express shipping.
  • Shipping times vary depending on the selected shipping method and your location. Typically, standard shipping takes between 3-7 business days within the continental United States. Expedited and express shipping options are available for faster delivery.

4. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, the selected shipping method, and your delivery address.
  • We may offer free shipping promotions on orders that meet specific criteria. Please check our website or promotional emails for details on current offers.

5. International Shipping:

  • We offer international shipping to select countries. Shipping times and rates for international orders vary depending on the destination.
  • Customers are responsible for any customs duties, taxes, or import fees levied by their country's customs department.

6. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.

7. Shipping Restrictions:

  • We currently only ship to addresses within the United States and select international destinations. We do not ship to P.O. boxes or APO/FPO addresses.

8. Order Changes and Cancellations:

  • We aim to process orders quickly, so changes or cancellations may not be possible once an order has been submitted. Please contact our customer service team as soon as possible if you need assistance with your order.

9. Shipping Delays:

  • While we strive to deliver your order within the estimated timeframe, please understand that shipping delays may occur due to unforeseen circumstances such as weather, natural disasters, or carrier issues. We appreciate your patience and understanding in such situations.
  • Please consider the high volume of mail around the US from November to January. 

10. Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive a satisfactory resolution.

By placing an order with Steven Land, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you with exceptional menswear products and services.